Set up App Lock (PIN & biometrics)
Enable App Lock, set a 4–6 digit vault PIN, choose Lock after leaving, and turn on Face ID / fingerprint.
What it is
App Lock asks for your vault PIN (and Face ID / fingerprint when available) before opening the app after you leave. The same vault PIN unlocks locked albums. Setup lives under Account Settings → App Lock.
Why it helps
If someone picks up your phone with FWDLink still signed in, they hit Unlock FWDLink instead of your albums and page tools.
How to use it
- 1
Open Account Settings and find App Lock (or go to the account tab with #app-lock).
- 2
Turn on Enable App Lock. If you do not have a PIN yet, choose Set PIN and enter a 4–6 digit PIN, then Confirm PIN.
- 3
Set Lock after leaving (Immediately, 30 seconds, 1 minute, 5 minutes, or 15 minutes).
- 4
If your device supports it, tap Enable under Unlock faster with Face ID / fingerprint.
- 5
Use Lock now anytime to lock immediately. Use Change PIN or Remove PIN when you need to update or clear the vault PIN.
Details
Forgot PIN?
On the unlock screen, tap Forgot PIN?. Enter your Account password, then Verify & continue, and Set a new PIN. This resets the vault PIN on this device — it does not decrypt Maximum privacy albums if you also lost an encryption passphrase that was not the vault PIN.
Troubleshooting
- PINs do not match / PIN must be 4–6 digits
- Enter the same digits twice. Only numbers are allowed, length 4 to 6.
- Could not enable biometrics on this device
- Use a supported browser/device with Face ID / fingerprint enrolled in the OS. You can always unlock with the PIN. Biometrics are per device.
Related guides
- What is the Private Vault & App Lock?How vault PIN, App Lock, Album lock, and optional encryption work together for private storage.
- How Album lock worksRequire unlock to open, Encrypted / Locked album, and Open full lock settings — what each control does.
- Forgot PIN, can’t unlock, and recoveryReset vault PIN with account password; recover Recoverable encryption with email OTP.
- Decoy PIN (second PIN)A second PIN that opens a limited safe view instead of your full vault — how it is meant to work.
Try it on your page
Start free and turn this feature on when you need it.