Automations

Follow up automatically when something happens.

Spend less time chasing the same move. Automations run WHEN → THEN recipes — notify you, create lead intent, or send a reminder — so forms, bookings, and shares keep moving.

WHEN → THEN recipes · Same public URL · Log of what ran

See Smart Link

Automation recipes on a phone in a service business workspace

The problem

Leads die in the gap between “they tapped” and “you replied”

Forms sit unread. Bookings need a reminder. Gallery packs get attention while you are on a job — and you find out too late.

The fix

One URL. Recipes that fire when something happens.

Enable recommended journeys from your goal, or build your own. Follow-ups for forms, bookings, and shares land where you already work — Business → Automations.

How Automations fit

Built for the link you already share

Smart Link focuses the page on a goal. Automations handle the next move after someone asks — ping you, email them, put them on your list — without changing the URL people already saved.

WHEN → THEN automation recipe on a phone
Automations overview for a public FWDLink
Form-to-lead automation recipe card
Public page connected to Automations follow-ups

Setup

From goal to running recipes

  1. Goal-based setup that seeds Automations

    01

    Start from a goal

    Finish Smart Link (or open Automations) so recommended WHEN → THEN journeys match what you want visitors to do.

  2. Enabling automation recipes

    02

    Enable or build recipes

    Turn on recommended journeys, reorder priority, or add your own — form → lead + email, booking → reminder, share opened → notify.

  3. One public FWDLink for every channel

    03

    Share one public link

    Keep one username for Instagram, TikTok, and QR. Automations fire on forms, bookings, and shares — not a second landing page.

  4. Checking automation results on a phone

    04

    Check what ran

    Execution log shows which automation matched so handoffs between page leads and CRM follow-up stay clear.

Concrete automation moves

Not “AI magic” — recipes you can read and reorder.

  • Form → lead + notify

    When someone submits contact or quote, create lead intent and ping your inbox so you reply fast.

  • Booking → reminder

    Keep appointments from falling through — follow up when a booking lands or needs a nudge.

  • Share opened → notify

    Know when a pack or list gets attention so hot engagement surfaces next to other inbox signals.

  • Quote ask → list + ping

    When someone asks for a quote in chat or form, put them under New and Tell you in the app.

Same link forever — follow-ups after publish

Remake or refine Automations without changing the URL people already saved in their bio.

Social bio tapping the same stable FWDLink

Ways to use it

When Automations earn their keep

  • Service pros

    Quote form that does not sit cold

    Form → lead + email so walkthrough requests hit your workspace while intent is fresh.

  • Beauty & studios

    Booking that reminds

    Confirm and nudge appointments without another calendar product bolted on.

  • Creators

    One link, faster follow-up

    Keep one username across channels — when someone asks or joins a list, Automations ping you and say hello.

  • Photographers

    Share opened, follow up

    Get notified when a client gallery pack gets attention before the deadline.

  • Local shops

    Form and booking on one page

    Door QR and bio traffic hit the same page — Automations follow up when they book or ask.

  • Teams

    Less chasing, clearer log

    See which recipe fired so handoffs between page leads and CRM follow-up stay honest.

Frequently asked questions

  • Do I need a different link per channel?

    No. Keep one public URL for Instagram, TikTok, QR, and ads. Automations follow up when people ask, book, or open a share.

  • Is this the same as CRM automations?

    Automations live under Business and cover When→Then paths for leads, bookings, and follow-ups — including CRM list steps and reminder toggles in the same area.

  • Can I edit after enabling recipes?

    Yes — enable, disable, reorder, and refine anytime without changing your public username.

  • How does this relate to Smart Link?

    Smart Link sets the goal and structures the page. Automations handle follow-ups after someone asks, books, or opens a share.

  • Will visitors notice Automations?

    They just get a timely reply or reminder — you get the ping and the lead on your list while you stay on the job.

Same URL. Faster follow-up.

Turn on Automations so forms, bookings, and shares keep moving — without changing the link you already share.

See Smart Link